Voice360 support
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Common questions
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8 matching questions
How can I get started with Voice360?
Schedule a demo with our team. We’ll walk through the phone system, AI agents, and your business’s call-handling needs.
Do I need technical knowledge to use Voice360?
You can configure and manage agents through the Voice360 interface. Developers can use the API and webhooks for custom integrations.
Can Voice360 connect to my existing CRM?
Voice360 provides APIs and webhooks for connecting business systems. Discuss the CRM and workflow you need with our team.
What’s included in a demo?
A personalized walkthrough of Voice360, including AI voice agents, messaging, and call routing.
Can I make outbound calls during the demo?
Ask our team about outbound access and account verification. Business texting requires the applicable registration before activation.
Is a Business Associate Agreement available?
Yes. ITP360 signs a BAA. We review your practice’s call-handling and data requirements before going live.
Can I keep my existing phone numbers?
Yes. We can help plan a number port to Voice360. The timing depends on your current provider and the details of your port.
What happens if the AI can’t handle a call?
Configure your call flow to transfer callers to a person when needed, including when the caller asks to speak with someone.